IDV Service Options

Through Individual Planning and Support, IDV develops and deliver supports designed to foster inclusive practices while promoting opportunities for every individual to participate as they choose in their community. All service settings are underpinned by a strong focus on delivering supports that meet individual needs while being reflective of the spirit of the Disability Act 2006 and the Disability State Plan initiatives.

IDV provides high quality support to people in a number of service settings including:

Individual Support Packages (ISP’s)
An individual support package is where DHH S sets aside funds to help you pay for your disability supports.  In this model, you control how the funds are used and it means you have more control over what supports you receive.  You can make important decisions about your support, like:

-who provides support

-how its provided

-when its provided

By having more control over your supports, you have more control over how you live our life.

Day Services/Group Program model
A day service is a training and education facility where adults can choose to participate in groups with other individuals in a variety of different activities and programs.  These programs are determined by the person and are based on needs, goals and aspirations as identified in a ‘Person Centered Plan’ (refer to ‘Person Centered Plans’ later in this booklet).  These program allocations will vary from year to year in accordance with the changing needs, supports and interest of a person.  When goals for example are reached, alternate goals may be identified, reflected with an allocation of new programs/activities and measures on how these goals will be met.

IDV currently provide programs that can be categorized under five broad streams

Examples are listed in the table below:

The Arts Academics Life Skills/Personal Management Training opportunities Recreation and Leisure
Art & Craft Computers Men’s Interest Group Woodwork Leisure Options
Textiles Literacy Ladies Interest Group Car Mechanics Bowling
Ceramics Numeracy Cooking Gardening Active Sports
Mosaics Money Skills Service User Representative Group (SURG) Maintenance/Odd Jobs Swimming
Drama (performing arts) Library Domestic skills Adopt a Greyhound (Volunteering Program) Animal Familiarisation
Jewellery Making Newsletter Road Safety RDA (Volunteering program) Sensory Awareness/Relaxation
Music Band Personal Care Recycling Dog Walking
Music and Dance Self Advocacy Meals on Wheels (Volunteering program) Centre Gardening
Friendship Group Travel Training Bikes
Social Skills Gym

The programs in your weekly schedule are the ones that have been nominated, based on information provided at your Person Centred Plan (PCP).  At the beginning of each term you are encouraged to suggest to your program staff the types of activities you would like to do in your programs to help you achieve your PCP goals.

PLEASE NOTE:  It is not always possible to provide individuals with every program of their choice; our aim is to achieve the best possible outcome.

 Program Planners/Associated Costs
Most group programs will be accompanied by a program planner.  A program planner is a term by term itinerary, which is done in consultation with service users, based on each program.

Service users will have the opportunity to nominate for example, venues and/or activities in a Leisure Options program, or meal choices in a Cooking program.

As activities will on most occasions carry associated costs (e.g. Bowling = $5.50 per person), staff will brainstorm with their respective service users in the program and allocate the required monies next to each activity; ensuring through a budgeting process, that all monies are spent in the term. (Budgeting ensures that the total amount required to be spent, never exceeds the required amount and certainly never falls under).

Individuals, families and/or carers/others will be responsible to make payment for these costed programs, through the invoicing system, which for most people occurs on a monthly basis.

Please note:
Not all programs and activities incur costs.  However, the majority of day service programs do have associated fees, varying in accordance with the activity of choice.  Examples are shown below:
Leisure Options – $4.00 per person
Swimming – $3.10
Men’s Interest Group – $4.00
Woodwork – No Charge
Sensory Awareness- No Charge

It is important to recognise that such program expenses are charged in addition to the DHS funding packages, allocated to individuals.  Programs, transport and service user levies are all additional incurred costs associated to attending our service.

Important!  No charge for programs will be incurred on days when individuals are absent from the service.

  • Shared Supported Accommodation

IDV has three Supported Accommodation sites in the Northern Suburbs of Melbourne.  They are located in Bundoora, Montmorency and Briar Hill.

Each house has 6 residents.  At least 10 of the 18 residents also attend IDV’s day service. All of our houses work on a sleepover model, which means staff are there during the night if residents need them. Each house is staffed during the day based on the needs and support requirements of the people living there.

It must be noted, that from 2011 to and inclusive of 2014, our SSA’s received outstanding outcomes with a high recommendation for achievement by community visitors.

  • ADE (Aurora Products)

Aurora Products is the Australian Disability Enterprise owned and operated by IDV Aurora Products provides meaningful employment and personal development opportunities to adults with a disability. Aurora Products provides high quality Products and Services in a range of areas including:

→ Packaging Operations (packing and repacking)

→ Assembly Operations (pre-assembly, repetitive engineering)

→ General services (Collation, labeling, barcoding)

Aurora Products aims to provide opportunities to individuals to develop work based skills and competencies in a supportive and inclusive work setting.  Aurora Products currently employ approximately 30 adults with a disability in all operations.

Anyone is welcome to visit the Thomastown site by appointment between the hours of 9am and 4pm.  Contact: (03) 9466 1587

Flexible Service Options/Outreach Services

IDV provide services to individuals away from the day service environment.  This means that individuals may prefer to receive their service from the home environment, or a setting of their choice, flexible in nature.  Flexible and Outreach service models can be arranged for the individual, or in some preferred cases, organised between a number of others, who have for example, similar interests.

IMPORTANT:  Any person interested in attending IDV, can nominate which service model best meets their needs, goals and support requirements.  Persons may choose to utilize their DHS funds solely in one service model, or alternatively, combine a two or more models based again on their needs and support requirements. If required and nominated, IDV could become involved with the planning process to ensure that the service model(s) you choose, is the best one(s) to meet your needs and help you to achieve your desired outcomes.


The Next Step program is a result of a partnership arrangement between IDV, Diamond Valley Learning Centre and NMIT.  It offers participants the opportunity to undertake a three year training course, developed specifically for adults aged between 18 – 25 years of age who are:

  1. Younger school leavers; individuals ready to take the next step into adulthood, after school life and/or
  2. Persons who are assessing or re-assessing their options and seek support in identifying and achieving personal goals and aspirations, beyond the limitations of the group program model and/or
  3. Persons who wish to gain skills, abilities, knowledge and experience in areas that will contribute to future independent living.

To support this process, Next Step works within flexible course content, enabling participants to focus on a wide range of life areas, specific to the identified needs and interests of the individuals at any given time. Through pre-accredited and accredited course options, activity sampling opportunities and during work experience placements, opportunities for 1: 1 individualised support, participants will be encouraged to identify personal interests and determine future pathways, including vocational pursuits.

Next Step appreciates the importance of people establishing social networks, reflective of a younger age group.  Therefore, all training has been organised to occur in socially inclusive community based setting and services, where the opportunities to associate and develop relationships and partnerships with other people from the general community, is possible.

Course content material will cover areas such as:

  • Literacy
  • Effective communication
  • Social awareness of self and others
  • Human Relations
  • Computers
  • Travel training
  • Recreation and Leisure
  • Money skills; including banking and budgeting
  • Independent Living Skills; including domestic living/cooking and learning how to organize social out of hours activities
  • Work Ethics
  • Work experience placements (up to six week blocks)
  • Certificate 1 in Horticulture (accredited)*
  • Food Handling Certificate (accredited)*

*These accredited courses are only an example of what can be offered.


The Tempo program is reflective of a slower paced, service option, suited to individuals who are seeking a less structured, strenuous and time pressured service arrangement.
Individuals will have shorter days arriving at 9.30 a.m. and finishing at 2:00 p.m.  This shorter day service will support individuals who struggle with the early morning routines and who find the full day of placement, too difficult.

Activities include:

  • Passive Sports, such as lawn bowls and walking
  • Music, music and movement, music and dance
  • Theatrical performances
  • Community visits including Care Works, Sycamore Tree and Rosanna Fire Station
  • Healthy Lifestyles, including relaxation and massage
  • Snack cooking
  • Art and Craft/Jewellery making

IMPORTANT! All participants in the Tempo program will be transported to and from their residences each day via IDV.  Therefore, for transportation reasons, each person in this program will need to available between these time frames; unless private transport and independent financially covered alternative options can be arranged.

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