Date: 30 March, 2020



Dear IDV Community Members,

I am writing to you with regards to the Australian National Government’s announcement on further restrictions of population movements and congregating, as part of the national response to contain the spread of the coronavirus.

The measures introduced included:

  • Public gatherings, excluding household members, have been reduced to a maximum of two people
  • Everyone should stay home unless you are: shopping for essentials, receiving medical care, exercising or travelling to work or education

In light of these further restrictions IDV has reviewed its current operations within its Day Services – The ATSS and Step by Step Programs – and its Aurora Supported Employment business.

The health and wellbeing of our participants, staff, families and carers has and always will remain IDV’s top priority. 

Considering the new restrictions, the way these programs currently operate, and in order to minimize any possible risk of spreading infection during this time, IDV has taken the decision to close the affected services until further notice.

This will mean that the following services will be closed effective from 3pm Monday 30th March 2020:

  • ATSS Day Services
  • Step by Step Day Services
  • Aurora Supported Employment

IDV’s existing Residential and Out of Hours services will remain open during this period.

It is with a heavy heart that we have had to make this decision and we understand that this could cause concern within our community, however our primary concern is to ensure the health and safety of both our Participants and the wider community. As I am writing this communication, I can assure you that IDV has had no confirmed cases of Coronavirus (COVID-19). 

The status of the temporary closure will be kept under constant review, and we will be informed by all Government advice and guidelines issued. Within that we intend to re-open our programs as soon as it is considered safe to do so.

In this regard we will maintain communication with you all, and will provide regular and ongoing updates on the situation as a whole, and the status of our programs.

We sincerely apologize for any inconvenience that this closure may cause. 

If you have any queries please do not hesitate to contact myself, or the relevant IDV Program manager

Kind regards
Dan Kisumbi

IDV… your goals, are our goals

IDV is a registered not for profit community service organisation dedicated to delivering support services to people with disabilities.

Our purpose is to support people to lead good or better lives.

As a service, our personal goals mirror the identified priority and individualised goals of the people we support, so as each person achieves their goals, we achieve ours.

Contact us today for more information

Learn more about Step by Step


We develop opportunities that meet the changing needs and preferences of our residents and their families.

Learn More

Employment Pathways

Aurora Products was established in 2007 as the business service of IDV.

Learn More

Holiday and Camps

IDV offer all of their participants, the opportunity to take part in a variety of camps that are held both within Victoria and interstate.

Learn More
We're here to help! Contact us today to discuss your options.